FAQ
​How Do I Place An Order?
If you know which products your require, you can order securely and safely directly from our website. If you require guidance on which products are most suitable for you, please firstly check our 'Which System?' page. Or please feel free to contact us by email or phone.
Payment and Shipping
Payment is made securely via our website. Shipping fees vary depending on products ordered. Please see shipping page for more information. ​
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Returns & Refunds
Free returns and refunds are offered on all faulty products. Returns are accepted for incorrect orders, but this will be at your own cost. Please contact us via email or phone to arrange a return.
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Why Calda?
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Calda use only high quality tried and tested products. We are experts in underfloor heating, so over 15 years experience in supplying and installing products, so we know what quality means and how important it is that you have the right products for your installation projects.